Ascott Waterplace Surabaya - Surabaja
Imagine waking to birdsong, wandering through ancient temples, emerald rice terraces, lively markets, coral reefs and dramatic volcanoes before relaxing in a comfortable stay. Indonesia blends culture, nature and adventure in every region, from Bali to Raja Ampat and Java. Choose the perfect place, secure your dates with confidence, and create unforgettable memories on your next island journey. Explore Borobudur, Prambanan, Mount Bromo, Komodo and quiet beaches. Enjoy rich cuisine, friendly smiles.
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Ascott Waterplace Surabaya
Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5 60126 Surabaja Indonesia
No. of rooms
182
WiFi
Pool
Parking
Meals
Playground
We speak
ID
8.9/10
No. of rooms
182
WiFi
Pool
Parking
Meals
Playground
We speak
ID
8.9/10
Water slide
Airport shuttle (additional charge)
Breakfast takeaway containers
Indoor play area
Airport drop offadditional charge
Kids' club
Private parking
Use of cleaning chemicals that are effective against Coronavirus
Swimming pool
Ironing serviceadditional charge
Sun terrace
Outdoor pool (all year)
Security alarm
Meeting/banquet facilitiesadditional charge
Grocery deliveriesadditional charge
Shuttle service
First aid kit available
Designated smoking area
CCTV outside property
Free parking
Internet services
Soundproof rooms
Non-smoking rooms
Golf course (within 3 km)additional charge
Coffee house on site
24-hour security
Physical distancing rules followed
Fire extinguishers
Sun loungers or beach chairs
Shuttle service (additional charge)
Air conditioning
Family rooms
Screens or physical barriers placed between staff and guests in appropriate areas
Airport pick upadditional charge
Key card access
Invoice provided
CCTV in common areas
Shared lounge/TV area
Kids' outdoor play equipment
Luggage storage
Water parkoffsiteadditional charge
Car hire
All plates, cutlery, glasses and other tableware have been sanitized
Process in place to check health of guests
Guest accommodation is disinfected between stays
Parking garage
Fax/photocopyingadditional charge
Parking
Parking on site
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing in dining areas
Smoke alarms
Cashless payment available
Fitness
Outdoor pool
Staff follow all safety protocols as directed by local authorities
Airport shuttle
Fitness centre
Restaurant
WiFi available in all areas
Dry cleaningadditional charge
Accessible parking
Contactless check-in/check-out
Terrace
Free WiFi
Hand sanitizer in guest accommodation and key areas
Daily housekeeping
WiFi
Concierge service
24-hour front desk
Lift
Laundryadditional charge
Trouser pressadditional charge
Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Mall which houses convention halls, department stores and various dining outlets. This apartment also features a gym that guests can access for free.
The fully furnished apartments areair conditioned and has a living room with sofa, a flat-screen TV and a DVD player. The bedroom is fitted with a personal safe, a wardrobe and a desk. The fully equipped kitchen comes with a refrigerator, electric kettle and microwave. The en suite bathroom has a bathtub, hotcold shower and hairdryer. Guests enjoy city view.
The Dining Room serves a selection of Continental dishes. The local mini-market can be found within a 5-minute walk.
The staff at Ascott Waterplace Surabaya will be happy to assist with laundry, dry cleaning and ironing services. Airport transfer can be arranged at an additional charge. Other facilities offered include in-room dining service and daily housekeeping. Guests who drive enjoy free parking privileges.
The apartment is a 5-minute drive from Pakuwon Golf, Ciputra Golf Club, National Hospital, University Negeri Surabaya (UNESA), a 20-minute drive from Plaza Tunjungan and a 30-minute drive from Surabaya Zoo. Juanda International Airport can be reached by a 45-minute car ride.
Please note that breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
The hotel day starts from hour 14:00 and ends at 12:00.
Please note that breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
Dear Valued Guest,
Please be advised that the Kids Pool within the Waterplace Thematic Pool is temporarily closed for scheduled renovations. We expect the Kids Pool to reopen on 17 August 2026.
All other pools within the Waterplace Thematic Pool area like beach pool, lap pool, lazy pool, and baby pool remain open and are operating as usual for your enjoyment.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your kind understanding.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
One-Bedroom Deluxe Apartment. This modern air-conditioned apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
One-Bedroom Executive Apartment. Offering more space, this modern air-conditioned apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
Two-Bedroom Deluxe Apartment. This modern air-conditioned 2-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
Two-Bedroom Executive Apartment. Offering a bigger space, this modern and air-conditioned 2-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
Three-Bedroom Executive Apartment. This modern and air-conditioned 3-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
One-Bedroom Penthouse. This modern and spacious apartment has air conditioning, a flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view.
License number: 55194
